ChemoHarmony: Building the Digital Oncology OS for Patients and Caregivers
A production-ready digital oncology platform that unifies symptom monitoring, survivorship planning, caregiver support, and AI-assisted guidance — built end-to-end by RH Strategic Consulting.
Now available on the Apple App Store for patients and caregivers.
The Challenge
Chemotherapy patients spend most of their time between clinic visits with limited digital support, while caregivers absorb a heavy emotional and logistical burden. ChemoHarmony was created to solve a systemic gap: a fragmented set of tools and programs that don't coordinate the full patient–caregiver journey in one place.
Specific challenges ChemoHarmony set out to fix:
- No single place for daily wellness, symptom reporting, education, medication adherence, and survivorship planning
- Caregivers lacked a shared view of patient progress and had minimal structured support
- Clinical symptom reporting workflows were inconsistent and often inaccessible for phone-first patients
- Survivorship planning was treated as "afterthought software" rather than a continuation of the journey
The Solution
RH Strategic Consulting designed and delivered ChemoHarmony, a production platform that integrates the full chemotherapy and survivorship arc into one continuous experience — supporting patients, caregivers, clinicians, and institutional stakeholders.
Core Features
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Unified Patient + Caregiver Journey
- Dedicated caregiver dashboard
- Shared journaling and coordinated updates
- Care circle support with multi-account tiers
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Clinical-grade Symptom Assessment + Alerting
- ESAS-r unified assessment engine
- Three-tier alert system (Red/Orange/Yellow)
- Drug-specific red flag logic across 20 oral chemo agents
- Clinician-ready one-page PDF summaries
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Phone-first Access via IVR
- Twilio IVR symptom reporting for patients who prefer phone interaction
- Same assessment record + same alert engine as web
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AI Companion + Longitudinal Insights
- GPT-powered companion for guidance and continuity
- Sentiment labeling and trend insights across the patient journey
- Document upload + contextual retrieval for patient-specific materials
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Survivorship OS (post-treatment continuity)
- Survivorship tab with guided planning workflows
- Treatment history timeline
- "End-of-course" transition flow into survivorship mode
- Family Mode (after-loss) with archive/export and grief-support modules
Why It Matters
Designed for the moments that matter most — when clarity, structure, and trust are non-negotiable.
What This Demonstrates
Building a product where trust and clarity are essential? RH Consulting designs systems for high-stakes environments where data integrity and user confidence can't be afterthoughts.
Customer Journey
Review
Mapped the real-world chemotherapy journey and identified where patients and caregivers lose continuity between clinic visits.
Audit
Assessed the market landscape and confirmed a gap: existing solutions address fragments, not the full active-treatment + survivorship arc in one consumer experience.
Implement
Built and shipped a production platform with:
- Clinical-grade assessments + alerting
- AI companion + sentiment insights
- Caregiver dashboards + shared journaling
- Survivorship OS with transition workflows
- Twilio IVR phone reporting
Optimize
Next milestone: structured clinical validation through a pilot partnership model to measure anxiety reduction (GAD-7), adherence, caregiver burden, and satisfaction.
| Review | Mapped the real-world chemotherapy journey and identified where patients and caregivers lose continuity between clinic visits. |
| Audit | Assessed the market landscape and confirmed a gap: existing solutions address fragments, not the full active-treatment + survivorship arc in one consumer experience. |
| Implement | Built and shipped a production platform with:
|
| Optimize | Next milestone: structured clinical validation through a pilot partnership model to measure anxiety reduction (GAD-7), adherence, caregiver burden, and satisfaction. |
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