
Centennial Beer Hall: Membership Launch & Integration
How a local beer hall grew memberships and automated events using digital labor.
Client
Centennial Beer Hall — independent Goleta taproom (~4 years in business).
Problem
Centennial Beer Hall wanted to deepen customer loyalty and stabilize revenue without adding new systems or operational complexity. While they already used Toast POS for sales and Untappd for Business to manage their live tap list, they had no way to convert loyal guests into paying members or automate perks. The challenge was to build a simple, integrated membership system using the tools they already trusted.
Solution
Designed and deployed a Phase 1 Membership Launch using Whoop as the membership platform integrated with Toast and Untappd.
- Whoop manages the $150 annual membership program and payment processing.
- Toast validates members at checkout and records perks or discounts seamlessly.
- Untappd’s live feed is embedded into a new landing page, showing real-time tap lists and driving sign-ups based on what’s currently on tap.
- A mobile-friendly membership landing page promotes the program, outlines benefits, and links directly to Whoop checkout.
Outcome
Centennial Beer Hall now operates a frictionless membership system built entirely on its existing stack — no new platforms, no added complexity.
- New recurring revenue stream through Whoop
- Membership landing page optimized for SEO and conversions
- Real-time synchronization between Toast and Untappd
- Simplified operations with scalable room for future loyalty or AI automation
Why It Matters
This lean approach gives Centennial a foundation for growth and community engagement — turning casual visitors into loyal members while keeping technology simple and affordable.
Customer Journey
Review
We assessed Toast, Untappd, and sales data to understand current engagement and loyalty gaps.
Audit
We found that while customers loved the beer and events, there was no structured way to build long-term membership or retention beyond social media.
Implement
We integrated Whoop memberships with Toast and Untappd, and launched a membership landing page promoting the $150 annual program to encourage recurring revenue and community participation.
Optimize
We connected systems for seamless operation and prepared the foundation for loyalty expansion, AI receptionist integration, and marketing automation in later phases.
| Review | We assessed Toast, Untappd, and sales data to understand current engagement and loyalty gaps. |
| Audit | We found that while customers loved the beer and events, there was no structured way to build long-term membership or retention beyond social media. |
| Implement | We integrated Whoop memberships with Toast and Untappd, and launched a membership landing page promoting the $150 annual program to encourage recurring revenue and community participation. |
| Optimize | We connected systems for seamless operation and prepared the foundation for loyalty expansion, AI receptionist integration, and marketing automation in later phases. |
Related Case Studies
JungleCats: From Event Website to Audience Operating System
RH Consulting designed and built a custom platform for a music and events brand that unified web experience, content operations, subscriber intelligence, campaign sending, and lifecycle automation into one system — replacing multiple disconnected tools with one managed platform.
Empty Hand Records: Building a Catalog Operating System for an Independent Label
An independent record label needed more than a marketing website. RH Consulting built a custom platform that unifies catalog management, artist roster, release publishing, vinyl + digital commerce surfaces, and admin operations into one operator-grade system.
ChemoHarmony: Building the Digital Oncology OS for Patients and Caregivers
A production-ready digital oncology platform that unifies symptom monitoring, survivorship planning, caregiver support, and AI-assisted guidance — built end-to-end by RH Strategic Consulting.
Ready to Start Your AI Journey?
Interested in achieving similar results? Let's discuss how we can help your organization reach its full potential.
